IDH Salary Matrix

Terms and Conditions

TERMS AND CONDITIONS OF USE SALARY MATRIX

(“Terms and Conditions of Use”)

These Terms and Conditions of Use of Stichting IDH (hereinafter ''IDH'') (chamber of commerce number 53521129), established at Arthur van Schendelstraat 500 3511MH Utrecht, apply to the provision and use of Salary Matrix Services (as defined below) as made available via the website https://www.salarymatrix.idhtrade.org.

You accept these Terms and Conditions of Use by (i) accessing the Website (as defined below); or (ii) indicating your acceptance of these Terms and Conditions of Use by ticking a box upon registering a User Account (as defined below) on the Website (as defined below). If you do not agree to these Terms and Conditions of Use, please do not continue to visit or use this Website.

1. Definitions and interpretation

1.1. The following definitions and rules of interpretation in this clause shall apply in the Terms of and Conditions of Use:

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    Affiliates: affiliates and/or subsidiaries (“groeps- en/of dochtervennootschappen”) of IDH within the definition of section 2:24 a and b of the Dutch Civil Code (“Burgerlijk Wetboek”), such as but not limited to IDH Solutions B.V.. Any reference to IDH shall automatically include reference to its Affiliates;
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    Data: The data – including but not limited to the name of the Customer, logo of the Customer, remuneration information of workforce, contact information of End user and/or Customer, worker information - which an End user loaded into the Salary Matrix while using the Salary Matrix Service, and which may include personal data as defined under the EU General Data Protection Regulation;
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    Customer: the organisation, company enterprise or facility that obtains a Salary Matrix Service via the Website in conformity with clause 2.1;
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    End user: the natural person that obtains and/or uses, on behalf of itself or its employer, the Salary Matrix Services via the Portal;
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    Salary Matrix: an online tool to calculate living wage gaps and for comparative living wage assessments. It serves users and customers by providing crucial insights such as understanding the living wage status of suppliers and producers;
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    Portal: a web-browser environment designated by IDH that provides access to the Salary Matrix and facility reports;
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    Privacy Statement: Stichting IDH’s Privacy Statement for Suppliers and Partners as available at https://idh.org/about/privacy-statement;
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    Salary Matrix Service(s): the provision of access via the Portal to services of Stichting IDH or any of its Affiliates including IDH Solutions;
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    Terms and Conditions of Use: these terms and conditions of use of the Salary Matrix and the Website;
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    User Account: The account via which the End User can access the Salary Matrix Services and manage its information;
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1.2. Unless expressly stated otherwise in this Agreement:

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    1.2.1. words in the singular include the plural and in the plural include the singular;
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    1.2.2. references to clauses are references to the clauses of the Terms and Conditions of Use.

1.3. IDH’s rights and remedies as set out in the Terms and Conditions of Use are in addition to its other rights and remedies pursuant to the law.

2. USER ACCESS

2.1. Salary Matrix Services can be obtained via the Website by registering an account. Upon registration, the End user will receive a link per e-mail to activate its User Account.

2.2. Subject to clause 2.3, the person that obtains Salary Matrix Services via the Website will be the Customer. The End user designated by the Customer will be the person(s) authorized to access and use the services.

2.3. If the End user obtains Salary Matrix Services on behalf of its employer, the employer shall be the Customer and the End user represents and warrants that it has the authority to bind the employer.

2.4. Customer shall ensure End users access and use of the Salary Matrix Services in accordance with these Terms and Conditions of Use.

2.5. IDH is entitled to (partially) block the access to the Salary Matrix Service(s) at any time if:

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    a. A Customer or End user does not use Salary Matrix Services in conformity with these Terms;
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    b. It is necessary to block access to protect the security and integrity of the Salary Matrix Services (e.g., multiple incorrect password entries, suspicion of unauthorized access, or system disruptions).

3. Provision of Salary Matrix Services

3.1. The Salary Matrix Services are standard services and are provided as-is. IDH is allowed to change or replace the Salary Matrix Service with similar functional characteristics.

3.2. IDH shall use reasonable efforts to make the Salary Matrix Services available 24/7, excluding scheduled maintenance.

3.3. IDH may temporarily or permanently limit, interrupt, or suspend the Salary Matrix Services at its reasonable discretion for security, recovery, or system improvements.

3.4. Technical support is available via email at livingwagematrix@idhtrade.org. IDH will use reasonable efforts to respond within 7 working days.

4. Use of Salary Matrix Services

4.1. The Customer and End user must be 18 years or older.

4.2. Customer and End user are responsible for safeguarding login details.

4.3. Authorized purposes include:

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    Internal learning on living wage gaps;
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    Developing strategies to bridge gaps;
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    Reporting and transparency on progress;
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    Sharing with third parties strictly for non-commercial purposes.

4.4. Prohibited actions include:

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    Sublicensing, selling, or commercializing the tool or reports;
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    Making claims about facility reports before they are audited;
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    Circumventing technical security provisions;
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    Transmitting viruses or harmful code;
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    Posting defamatory, obscene, or discriminatory content.

5. Availability, accuracy and information

5.1. The Salary Matrix is dependent on third-party content providers. All information is provided on an "as is" and "as available" basis.

5.2. IDH is not responsible for the accuracy or validity of third-party living wage estimates. Use of the tool is at the user's sole risk.

5.3. Information provided is not intended to be a source of professional advice.

6. Intellectual Property

6.1. All intellectual property rights remain vested in IDH or its third-party providers.

6.2. By uploading Data, the End User/Customer grants IDH a royalty-free, non-exclusive license to use, copy, share, and process that Data to further IDH's endeavors.

7. Permission to share aggregated and anonymized Data

7.1. End User grants IDH permission to use and share Data in aggregated and/or anonymized form for commercial endeavors, informative reports, and raising awareness about living wages.

8. Privacy

8.1. IDH is the data controller and will process data in accordance with its Privacy Statement: https://www.idhsustainabletrade.com/privacy-statement/.

9. Liability

9.1. To the fullest extent permitted by law, IDH is not liable for damages arising from the use of the service, third-party data, or system malfunctions.

9.2. IDH's aggregate liability is limited to EUR 10.000.

10. Termination

10.1. The Customer may terminate an account at any time by emailing livingwagematrix@idhtrade.org.

10.2. After termination, Data will be deleted from the active service, though it may remain in pre-existing aggregate reports.

11. Applicable Law and Jurisdiction

11.1. These Terms are governed by the laws of the Netherlands.

11.2. Disputes shall be submitted to the competent court of Midden-Nederland.

12. Questions

Questions should be sent to livingwagematrix@idhtrade.org.